Return Policy
Last updated: June 15, 2026
GearChecked is an independent review site. We do not sell products directly and we do not process returns. Every product link on GearChecked routes to the original retailer — most commonly Amazon.com or another major marketplace — and the retailer's return policy governs all returns, refunds, and exchanges.
Who handles your return
The retailer you purchased from is responsible for accepting returns, issuing refunds, and arranging replacements. GearChecked cannot issue a refund or pull a package back on your behalf. If you don't know who you bought from, check the email receipt or your credit card statement for the merchant name.
Default return window
Most products linked from GearChecked follow a 30-day return window measured from the delivery date. Some categories have different windows — for example, Amazon's baby items often have an extended 90-day window, and electronics may have a shorter 15- or 30-day window. Always confirm the exact window on the retailer's product page or your order receipt before initiating a return.
Return method
Most returns are handled by mail: you print a return label (or receive one by email), repack the item, and drop it off with the listed carrier (USPS, UPS, FedEx, or the retailer's own logistics network). For large or heavy items the retailer may schedule a pickup from your address instead.
Return shipping fees
Return shipping is free for most defective, damaged, or mis-shipped items. For change-of-mind returns, the retailer may deduct a return shipping fee from your refund (commonly $4–$8 for standard parcels, more for oversized items). The exact fee, if any, is shown when you start a return on the retailer's site.
Condition of returned items
To receive a full refund, items should be returned in the same condition you received them — unused, with all original packaging, accessories, manuals, and tags intact. Items that show signs of use, are missing parts, or are returned outside the return window may be subject to a restocking fee or refused. Final condition requirements are always set by the retailer.
Refunds
Once the retailer receives and inspects your return, the refund is issued to the original payment method. Most refunds appear within 3–5 business days after the return is processed, though it can take a billing cycle to show on a credit card statement.
Damaged, defective, or wrong items
If your item arrives damaged, defective, or is the wrong product, contact the retailer's customer support right away. Most retailers will issue a prepaid return label and ship a replacement at no extra cost. Photos of the issue speed up the process.
Help finding the right return path
Bought through an affiliate link from GearChecked and not sure where to start? Reach us via the contact pagewith the product name and order date and we'll point you to the correct retailer support channel.
Changes to this policy
We may update this page occasionally to reflect changes in retailer policies. The "Last updated" date at the top of the page will always reflect the most recent change.